MyWireless Issues
Cell Tax Fairness Act
Hundreds of separate sets of state and local wireless taxes and fees across the country increase consumer costs, and threaten to delay wireless innovation and reduce consumer choice. States and cities are all too often raising the cost of your monthly wireless service by imposing new discriminatory taxes and fees. America's more than 257 million wireless consumers overwhelmingly support Congress passing legislation - Congresswoman Lofgren and Congressman Cannon recently introduced H.R. 5793, the Lofgren-Cannon "Cell Tax Fairness Act of 2008" - to place a five-year hiatus on new unfair state and local wireless taxes. Currently, the average consumer pays over 15% in taxes on their monthly bill, and in a recent consumer survey, 85% of consumers supported this vacation from excessive new taxation. You can help today by urging your U.S. Representative and your Senators in Washington to pass H.R. 5793, the Lofgren-Cannon "Cell Tax Fairness Act of 2008," and place a five-year freeze on new discriminatory state and local wireless taxes.
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Responsible Network Management
The country's big Internet giants are once again lobbying the U.S. Congress and the U.S. Federal Communications Commission (FCC) for dangerously misguided regulations that could negatively impact your wireless and Internet services. These big online companies - and their blogosphere and celebrity supporters - want to stop wireless carriers from managing their wireless networks - especially wireless Internet. This would make the Internet companies lots of money, by shifting costs onto network providers like the wireless carriers. But it could cost consumers even more. That's not fair, and it's simply bad policy. Tell the FCC and Congress to Say NO to Government Regulation of the Internet.
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Early Termination Fees
When purchasing wireless service, many consumers signed a legal contract agreeing
to receive one or two years of wireless service from a particular provider.
Along with that contract, consumers likely received a free or greatly discounted
wireless handset and accessories, as well as a large allotment of talk time
and other services and features.
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Taxes
When your wireless bill comes every month, do you ever look at all the taxes
you’re paying? Innovation and competition in the wireless industry has pushed
prices down over the years. However, taxes imposed by every level of government
– from your city to the federal government – are eating up your savings and
threatening to limit your freedom to communicate affordably.
Learn more about the taxes you're paying!
Recycling Wireless Phones
Everyone loves a new wireless device. So, what do you do when the object of
your wireless affection becomes yesterday’s news? Recycle or donate it to a
charitable cause! Today, it is easier than ever to take-back your used wireless
phone to one of the thousands of wireless retail stores and other collection
sites for recycling or donation to a charitable cause!
Learn more about donating your cell phone to a
charitable cause!
Wireless AMBER Alerts
There’s an important new service available to wireless consumers!! Wireless
companies have partnered with the National Center for Missing & Exploited Children
and the Department of Justice to make AMBER Alert text messages available to
wireless consumers.
Sign up today!
Enhanced Wireless 9-1-1 Services
Wireless technology not only provides the freedom to connect with friends and
family, but it also is a powerful tool designed for your personal safety and
security. Every day, more than 224,000 Americans use their wireless phones to
contact emergency services – saving lives, stopping crimes, and helping others
in emergencies.
To learn more and find true stories, click here!
Safe Driving
Wireless is all about keeping us connected. Wireless keeps moms connected with
their kids, it keeps businesses and clients informed and productive, it keeps
stock picks and sports updates at our fingertips, and it delivers photos to
grandparents across the country. But when it comes to using wireless devices
while you’re driving, there is one simple rule everyone needs to remember...
Safety Always Comes First!
Wireless Facts
Did you know that 6% of Americans are wireless-only? Did you know that wireless
subscribers used more than 1.1 TRILLION minutes in 2004?
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Congress and the President have extended the Internet Access Tax Ban!
The existing Federal moratorium on taxes on Internet access was set to expire on November 1, 2007, and tens of thousands of wireless consumers across the country took action. Legislation was recently passed in the U.S. Congress – and signed into law by the President – to avoid the expiration of the Internet tax moratorium by extending the ban through the year 2014. Passage of a permanent ban on Internet Access Taxes remains the overwhelming goal of wireless and wireless Internet consumers -- over 71% said so -- however this action was the critical first step needed to ensure that the Internet is not subject to new state and local taxation that would limit consumer choice, delay innovation, and often require consumers to pay more for service. Since 1998, Congress has determined that Internet access should not be subject to state or local taxes, and also that electronic commerce should not be subject to unfair and discriminatory taxes. Congress should protect American consumers, and share in a bi-partisan goal of expanding affordable Internet access to all Americans. You can say thank you to your U.S. Representative and Senators today!
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Consumer Code
Did you know that wireless companies have made a public commitment to make their
consumers the most educated and informed around? In 2003, wireless companies
signed onto a 10-point “Consumer Code” to address the issues their customers
care about most. The Consumer Code is designed to help wireless users make informed
choices about wireless services, to better understand wireless service and rate
plans, and to provide wireless services that meet customers’ needs.
Learn more.
Adding Wireless Facilities
What are “wireless facilities” and why do they matter to you? Every day, more
people are using more wireless services in more places. Americans use approximately
4,000 percent more minutes than they did even 9 years ago. They’re also using
more advanced wireless services - like text messaging, email, digital photography
and high speed Internet access. All these new users and new features mean that
more wireless facilities are needed to handle the load.
Read more.





